Shipping Policy

At Wild Grid, we’re committed to making your delivery experience simple, reliable, and transparent. Below you’ll find important information about our shipping process, including dispatch times, delivery estimates, shipping costs, and order tracking.

Shipping Overview

Shipping Detail	Information
Shipping Coverage	Australia-Wide
International Shipping	Not Currently Available
Shipping Cost	Free Standard Shipping Australia-Wide
Timezone	(GMT+10:00) Australian Eastern Standard Time (Sydney)
Fulfilment Days	Monday – Saturday
Shipping Days	Monday – Saturday

Order Cut-Off Time

Orders placed before the cut-off time below are typically processed the same business day.

Detail	Information
Order Cut-Off Time	2:00 PM
Timezone	(GMT+10:00) Australian Eastern Standard Time (Sydney)
Processing Days	Monday – Saturday

Handling Time

Handling time refers to the time required to prepare, pack, and dispatch your order.

Detail	Information
Handling Time	1–2 Business Days
Fulfilment Days	Monday – Saturday

Transit Time

Transit time refers to the estimated delivery time after your order has been dispatched.

Detail	Information
Transit Time	2–5 Business Days
Shipping Days	Monday – Saturday
Delivery Area	Australia-Wide

Estimated Delivery Time

Destination	Estimated Delivery Time
Australia-Wide	3–7 Business Days

Please note that delivery estimates are provided as a guide only and may vary depending on your location, courier operations, weather conditions, peak periods, and other factors outside our control.

Shipping Costs

Service	Cost
Standard Shipping	Free

Shipping Carriers

We work with trusted Australian freight and courier providers, including:

Australia Post
StarTrack
Team Global Express
Allied Express

The carrier selected will depend on your location and the size of your order.

All shipments are fully insured for added peace of mind.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and tracking link so you can monitor your delivery progress.

Shipping Restrictions

Restriction	Details
International Shipping	Not Available
Domestic Shipping	Australia-Wide

Contact Us

Contact Information	Details
Business Name	Wild Grid
Address	312 Pennant Hills Rd, Pennant Hills NSW 2120, Australia
Email	info@wildgrid.com.au
Phone	(02) 8425 2109
Customer Support Hours	Monday – Friday: 8:00 AM – 5:00 PM
Saturday	8:00 AM – 2:00 PM
Timezone	(GMT+10:00) Australian Eastern Standard Time (Sydney)

We aim to respond to all enquiries within 24 hours.